How can we help?

Whether you want to ask about the free 14-day trial, see Connept Kennels in action, discuss a subscription or get help with an existing account, send us the details below.

What you can contact us about

  • Free 14-day trials, demos and product questions
  • Subscriptions, billing, cancellations and refunds
  • Technical support and account access
  • Privacy rights, data protection and security
  • Partnerships, integrations, media and feedback

Please do not include passwords, payment-card details or sensitive dog or owner information in this form.

We’ll review your message and reply as soon as reasonably possible.